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"X-synergy is an ideal partner for businesses looking for a low cost, reliable and professional virtual office provider. Signing up with them is hassle free and Iam truly satisfied with their flexibility in customizing their packages to fit my requirements and budget. Thanks X-synergy for your excellent services rendered!" - Benjamin Tang, Director, Derma Science

(*Picture depicts current conference room. To view upcoming refurbished conference room, kindly click here)

Why X-synergy Group:

Salient 5 C’s of our Business Centre:

Corporate Image
- High Floor Unit , 22nd storey
- Beautifully imprinted company name display on glass panel with spotlight
- Newly renovated conference room (est. 200 sq feet) for your discussions
- Unique registered address
- Located in the heart of CBD
- New refurbished office with an estimate of S$10 million spent on the building

Convenient
- 5 mins from Tanjong Pagar MRT

Cost Effective
- Best value-added packages, offering the lowest prices in town
- Conference Room Rental at S$20 p/hr

Commitments Flexible
- Minimum contractual period of 3 months only
- Customize your own packages

Carefree
- Name card printing services to facilitate switching of addresses immediately
- Updating services of new registered address with ACRA available
- X-synergy signs NDA (Non-Disclosure Agreements) with all its employees to ensure confidentiality

Our key strengths make all the difference:

Putting You First

Here at X-synergy Group, we continuously strive to deliver a first class business centre beyond our customer's perceived expectations. Basically speaking, if you need us to go that extra mile for you, we will do it with a smile. We serve a wide range of clients from the sole-proprietor to Multi-National Companies.
Our current serviced offices clients include MNCs such as Philips High Tech Plastics Suzhou Ltd
Virtual offices clients include stock exchange listed companies such as Ross & Rosstein Ltd
To view testimonials of other existing clients, please click here

Dedicated Team

People make the difference. Our receptionists and telemarketing staff undergo a strict selection process and are trained in terms of telemarketing, motivational and business etiquette courses. They are sent for refresher courses during the year to maintain a high level of standard. The phone answering and telemarketing services include a friendly, vibrant and confident personality that will only create positive word of mouth marketing for your clients. On top of this, all employees are attired strictly with coats and ties during operating hours to portray a 5 star standard of service.
Clients who have engaged our telemarketing services include American International Assurance (AIA), BC Low Consulting, Coleman Creative Design School
Clients who have engaged our TCRM (total customer relationship management) services include John Hancock Life Assurance Ltd

Ideal Virtual Office Front

The layout of the office premises is designed in such a way that when clients visit the premises, the company signage greets them first followed by our friendly receptionist. In the event of a walk-in customer, they will be immediately ushered into a large conference room (subject to availability) or to a waiting area which is beside a long and wide passageway leading to the entrance of our serviced offices. In this way, clients are given the impression that you may be working in one of the offices located at the end of the passageway.
Utilizing the intercom system located at the front desk, our receptionist can alert our consultants located at the back of the offices to entertain your guests
You will immediately be notified of your customer's visit and we will await further instructions
Office premises will be undergoing upgrading and renovation works soon to maintain a modern look and classy image

Award Winning Technologies

Only the latest state of the art technology has been invested to enhance customer satisfaction. Our sms system in place ensures that clients receives prompt notification of incoming mails/courriers/faxes. All faxes are converted to a .pdf file and immediately emailed to the designated emails so that clients may receive their purchase orders as fast as possible. Our current CRM system Maximizer Enterprise Solution enables us to cater to impromptu requests at the click of a button. For example, if someone is looking for a Robert Ho, our receptionist is able to key in "Robert" into the system and immediately access his company info, email, contact details to facilitate prompt response time.
Being the licensed retailers for Falcom SMS modems, some of our clientel include Dennis Wee Group, Pernixx Systems, Coyote Ugly etc
Being the winner of numerous industry awards, we are confident that we can deliver what we promise.
(Please click here to view technological awards our CRM system has won)

The digital phone system has recently been upgraded to the Toshiba Strata family of digital business telephone systems with programmable 800 speed dial functions to facilitate the phone operator. Having recently won two product of the year awards from US-based magazines, you may rest assure that we're using the best technology available. Professional training for the receptionist has been conducted by Toshiba Telecommunications Systems Division. All conversations are recorded for supervision and verification purposes. The quality of the staff is monitored randomly to ensure excellent customer service at all times. Due to the heavy initial investment costs, X-synergy Business Centre has long term goals and will be operating and expanding in the next 10-20 years. (please visit our APPP program for more details)

24 Hours Support

Our obsession with customer service may be seen in our fast response time and dedication to all our services. All incoming faxes and mails notifications are immediately processed and all emails are replied to within one working day, be it billing related matters or general enquiries.The provision of a 24 hours hotline/online live support system assures our clients that we are always there to help solve any unforeseen situation. For example, if you have an urgent mail or fax that requires immediate forwarding during the weekend, you may call us anytime 24 hours and we will do our best to assist you. This is our promise to you. We deliver. Always.

30 Day Money Back Guarantee

Our 30 day money back policy ensures that total customer satisfaction is met. If at any time you feel that the service is being compromised, you will receive a full refund with no questions asked. After 30 days, refunds may still be made for genuine cases after approval from management. (Note: Refunds are not inclusive of Paypal transactional fees and dedicated line setup fees) Try us today and feel the difference. You have nothing to lose.

X-synergy Price Challenge

If you can find a lower advertised price for virtual offices of the same features and services, we will better their price by 10%.

 

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