The Platinum Package include phone answering in your company’s name. All phone messages will be relayed via sms/email/phone as soon as possible. The Platinum Plus Package includes a service whereby the receptionist may call the client on the mobile and inquire if they wish to take the call or take a message for them. X-synergy partners with a NYSE listed company to provide excellent 3-way call conferencing services. Please note that all overseas redirected calls carry IDD charges which will be deductible from a refundable deposit of US$20. The remainder of the deposit will be refunded back accordingly. This is only applicable for clients who wish to redirect their line overseas. A one-time setup fee of US$50 will be charged for redirection services which will be paid to the Singapore Telco Company, SingTel. No deposit or setup fee charges will be required for those who wish to engage the Phone Answering Services only.
*Note: A refundable deposit of $20 is collected for any package above Basic for the entire year. This will be subject to mail/fax forwarding deductions throughout the year. If you do not use any of the deposit, you may be entitled to a full claim at the end of the contract. Mail notifications may take 2 - 4 working days due to volume of mails. For more information on virtual offices, kindly visit our Frequently Asked Questions at http://www.x-synergy.com/faq_virtualoffice.htm
Feel free to contact us at our Sales Hotline (24 hours): +65 6338 6880 or email: email@example.com (responded to within 1 working day)