The Gold Plus Package is a main line which is shared by more than one company. Therefore, the manner in which the calls are answered will be a standard, "Good Morning! This is ________ (name of receptionist on duty) speaking, how may I help you?" Upon establishing who the person is looking for, the receptionist will end the call with "Thank you for calling ________ (name of company, for eg ABC Company). Have a nice day!" All receptionists go through a proper inbound telemarketing course conducted by X-synergy Group's Telemarketing Division. Rest assured that all your clients will be greeted by a vibrant and friendly voice. If you have any comments on the instructions for the receptionists to improve their tele-service, feel free to write in at email@example.com or call the 24 hours hotline +65 6338 6880 for prompt assistance. If you wish to leave instructions that is catered specifically for your nature of business, this service requires a dedicated phone line and thus, your company will not be able to enjoy the cost-savings of a shared office line. Kindly refer to the Platinum Packages.
*Note: A refundable deposit of $20 is collected for any package above Basic for the entire year. This will be subject to mail/fax forwarding deductions throughout the year. If you do not use any of the deposit, you may be entitled to a full claim at the end of the contract. Mail notifications may take 2 - 4 working days due to volume of mails. For more information on virtual offices, kindly visit our Frequently Asked Questions at http://www.x-synergy.com/faq_virtualoffice.htm
Feel free to contact us at our Sales Hotline (24 hours): +65 6338 6880 or email: firstname.lastname@example.org (responded to within 1 working day)