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"Friendly, prompt services and a nice ambience. Prices are very reasonable and value for money. I felt very comfortable with the environment and the staff who attended to me. Although I only engaged their minor service, they attended to me with utmost respect. I will strongly recommend them to anyone who need any services they offer." - Kelvin Lee

"Dishonest money dwindles away, but he who gathers money little by little makes it grow." - Prov 13:11

Background:

Founded in early 2002, spinning off from a parent company with more than ten years of experience in the field of knowledge management, X-synergy Group grew to be a leader in the supply of virtual offices, phone answering, voicemails & line redirection solutions, telemarketing, virtual sales assistants, CRM implementations, e-business solutions, complex cybermarketing programs, domain hosting & web designing, database marketing via email/sms/fax, recruitment & headhunting, business centre services such as serviced offices, conference room facilities, secretarial & administrative support, auditing, incorporation & business registration services and a full-fledged marketing support service provider.

X-synergy Group is built upon the strength of its people, products and technological excellence, its customer focus, and its ability to identify and capitalize on key inflection points where new technologies and markets converge. The company has been dedicated to God, our creator, and strives to aid all fellow men with regards to effective business development. The company was founded by three aspiring Christians who were inspired to help someone truly special. You.

X-synergy Group is comprised of two core business units:

Call Centre: As the core of X-synergy Group's business, it utilizes industry leading technology that provides the ultimate level of performance for clients. By taking advantage of the latest advances in the digital phone system technology, X-synergy Group's phone answering & telemarketing solutions give customers an enhanced experience on the phone. Affordable excellent service is delivered without sacrificing performance & power. With X-synergy's services, value & mainstream, customers get the advantage of the low cost call centre solutions with high performance digital telephone systems. High-tech recording devices provide reassurance for clients and quality control for supervision.

Business Centre: The wide range of business services has exploded in the last few years, driven by a desire for a one-stop full-fledged services no matter which service clients choose. X-synergy Group utilizes the state of the art Maximizer CRM (Customer Relationship Management) Entreprise Solution to manage its operations. Being the former sale associates of the software, training was conducted by Canon Marketing for successful implementation of the system. Currently, the sales associates for Falcom SMS modems from Germany, clients receive prompt and reliable sms notifications with regards to mail/courrier/fax notifications.
• Clients using Maximizer CRM Enterprise include Canon, Challenger IT Store, American Express Bank, Hitachi, Siemens and many more
• Clients using our Falcom SMS technology include Dennis Wee Group, Emerald Hill Group, Coyote Ugly, John Hancock Life Assurance Ltd etc

The company currently has employees in various divisions such as the Call Centre Division, Business Centre Division, IT division, Cybermarketing Division, Design & Production Division, Events & Networking Division & Customer Care Division.

Code of Ethics: At X-synergy, we are committed to conducting business with the highest level of integrity, honesty and professionalism. The upholding of high standards is also critical to maintaining investor confidence and shareholder value. The Code of Ethics outlines the key principles and policies that define our business practices and formalizes these standards. The rules set out in the Code serve as a complement to the corporate bylaws, policies, and other corporate requirements and directives governing the conduct of X-synergy Group and its employees. In its application, the Code applies to all X-synergy Group directors, officers, and employees, whether full-time or part-time, and to all other service providers including contractors and consultants. X-synergy Group Code of Ethics extends to wherever business is carried out in X-synergy Group offices, business travel and any other work-related functions such as meetings with third parties, seminars, conferences and training programs. As everyone lives up to the expectations in all places of business, in this regard X-synergy Group's reputation as an excellent company with high ethical standards will be upheld.

 

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